Policies
check-in and check-out
Official check-in hours are from 2:00 to 6:00. We are always happy to accommodate earlier or later check-ins, but ask that you please give us a call beforehand to let us know when to expect you. You can reach us at 605-920-0626, or by replying to your confirmation e-mail. Check-out is 11am.
deposits & cancellation
Shortly after you submit your reservation, we'll charge your credit card for the first night of your stay. A separate receipt will be emailed to you. If you have any questions, please don't hesitate to reach out to us.
If you wish to cancel your stay more than two weeks in advance of your arrival and you've booked directly with us via our website or by phone, we're happy to refund your deposit, less a $30 per $1,000, $25 minimum, administrative fee to cover costs charged by the credit card companies. If you need to change your travel plans less than two weeks in advance of your check-in date, we aren't able to refund your deposit - but our staff will be happy to help you change your stay to alternative dates, depending on availability. Cancellation policies vary for special events. Cancellations for the Sturgis Motorcycle Rally and Kool Deadwood Nites must be made at least 60 days in advance to receive a refund. Please see the specific policies in your confirmation e-mail.
For cancellations for stays booked with one our booking partners (including Booking.com, Expedia, Hotels.com, or Airbnb, among others), please see the policies on those websites or check your confirmation e-mail.
We're happy to host children 12 years of age and older.
We're animal lovers, but sadly, we can't host any pets or emotional support animals.
children and pets
stairs
Some of our guest rooms are on the third floor of the house, which requires climbing two flights of stairs. We are happy to help carry bags up, but if you are uncomfortable using stairs, please let us know as soon as possible so we can either ensure you a room on a lower floor or help you find other accommodations.
breakfast
Our breakfasts are all fresh and made from scratch. Please let us know as soon as possible if you have any dietary restrictions or allergies we should be aware of. We're happy to accommodate special requests.
The house was built in 1899, and it's a restoration-in-progress. You may notice a crack in the plaster here or there but we have been working hard for over 14 years and it's a great Victorian home in which to stay.
historic quirks
Don’t be mean and cranky.
mean people
Parking at the Inn is all off-street, and is limited. We offer a small parking lot on site. Guests are not allowed to park on the street per Deadwood City ordinance. If you have more than one vehicle, a large vehicle (over 16 feet long), or If you have a trailer you may park in the public lot just two blocks from the 1899 Inn on Sherman Street. If you have any concerns about parking, please give us a call so we can discuss options.